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I've forgotten my old PIN, how to reset it?

wuancuk
wuancuk Member Posts: 1
edited December 2017 in Ask The Community
I'm not so sure if I have set any pin for my card before, I've never used my card on atm before

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    edited December 2017
    If you haven't activated your card, part of the activation process for the card is the set up of your 4 digit PIN. Once you decided on the PIN code you wish to use and have entered it, the card will be activated.

    If you have forgotten your PIN code, in order to change it you need to contact our support center by phone or chat. Once a live agent verifies your details, you will be sent an email that will allow you to change your PIN code.

    You can find our contact details here.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • bboykilp
    bboykilp Member Posts: 3
    edited December 2017
    Dear a customer , I forgot my PIN I was use to activate my MasterCard payoneer . Can we help me to remember the pin i used or help me get a new pin for i can withdraw money at a atm in my country ? Please! I would like reset my PIn.
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭

    @bboykilp said:
    Dear a customer , I forgot my PIN I was use to activate my MasterCard payoneer . Can we help me to remember the pin i used or help me get a new pin for i can withdraw money at a atm in my country ? Please! I would like reset my PIn.

    You need to Contact Payoneer Customer Care for assistance in resetting your PIN.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.