Withdraw revenue from Fiverr

Kingland
Kingland Member Posts: 1 ✭
in Freelancers
I have received and activeted my payoneer card today and linked my fiverr account with payoneer. when im tring to transfer my revenues from fiverr to payoneer it says "Define associated Payoneer Card" . i contacted fiverr customer support and they are saying i have to activate my payoneer card and also saying "Please contact Payoneer to learn how to complete the activation process". could you plz check whats happening and solve this issue?

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  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    There was an issue back in the day with this regards to this but for the majority of the users it was resolved. For this case you need to contact our support center directly, recommend via email or chat.

    In the communication attach a screenshot of your Fiverr account showing that your card is not active despite the fact that your Payoneer card was activated. Once the agent sees this, he will be able to assist you further. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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