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Payoneer Withholding my Money?

ElenPe Member Posts: 1
On December 21st I transferred money from Paypal to my Payoneer card (as I've done several times before). The transfer was rejected and I was told that money would be returned to my Paypal account. It's been almost a month now and my money was not returned yet. I asked for help via chat four times already. The first three times I was told to "wait a few days". The fourth time, the lady reassured me that she would notify the payments department and that I was to receive an email from Payoneer - which I never received. Money was supposed to be returned to Paypal within 3-5 business days. This is unacceptable. Payoneer has the right to reject the transfer, but doesn't right to withhold money for so long.
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