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Payment not processed after sending required documents.


I received a payment from a US client which i requested. Then there was a "Missing Information" mark on the payment. I got a mail to provide required information. I uploaded those documents. My ID wasn't uploaded, i asked support and they said to upload my ID pic.

I uploaded it. I also let customer support known via email that i've uploaded the document. No response from them. I called three time from halfway around the globe, didn't get a chance to talk with a customer support representative.

If there is a problem with my documents, i should've been informed about that too.

I would like to know if its been approved or not approved or anything for that matter.


  • pcinfotech88
    pcinfotech88 Member Posts: 6
    i have same problem. i am waiting for reply but till not getting any response..!!!