3 weeks and no respond from Payoneer to transfer fund from Fiverr to local Bank.

karkunumkarkunum Posts: 1Member
1. Payoneer promise that Fiverr seller will get $50 bonus if they transfer more than $100 fund to their local bank using Payoneer.
2. I have setup my account in Payoneer and setup my local Bank details. Everything is activated and okay.
3. I started the Bank Transfer process in Fiverr last 3 weeks. In Fiverr the status is "Your application is been processed".
4. I contacted Fiverr customer support to ask about this. They told me that I need to contact Payoneer.
5. I contacted Payoneer through Email in the support ticket more than 3 time and waited 3 weeks.
6. I also sent the screenshot of my Bank Transfer process in Fiverr and the screenshot of Fiverr customer support respond.
7. Until now there is NO RESPOND AT ALL from Payoneer regarding my fund from Fiverr to my local Bank.

:( This is my first time experience using Payoneer and it is really a very bad experience. :(

Comments

  • Adam_PayoneerAdam_Payoneer Posts: 1,109Administrator ✭✭✭✭✭✭✭
    Hi there,
    Sorry to hear about your experience. The $50 promotion reward is credit automatically to your account when the following criteria have been met:

    1. Signed up using the promotional link supplied by Fiverr
    2. Either have created a new Payoneer account through Fiverr or have added your new Fiverr funding source to your existing Payoneer account.
    3. Have received at least $100 in total payments from Fiverr to your Payoneer account.

    Once the above criteria's above have been met, the $50 will be credited to your account within 24 hours. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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