my payoneer account is locked from the last 7 days

i am really disappointed from payoneer. since 7 days passed but my payoneer account is locked.
i dont know how to open.
as i already contacted to payoneer many times but still getting no information about my card.
now i posted my question here. i hope someone will help

Answers

  • aamirraisaamirrais Member Posts: 2
    I Have Same Problem.My Account Locked Since 2 Days Passed. Because I Forgot My Secure Answer, And I Contact Payoneer Many Times.But He Is Not Help Me. Please Solved My Problem.My Reference Number: 160220-005385
  • gilegile Member Posts: 6
    I'm totaly shocked! I forgot my secure answer, What now? There is no way to contact support. FAQ means nothing to me....
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,023 ✭✭✭✭✭✭✭
    Sorry to hear about your experience. Send an email to our support center if you are unable to contact them by phone or chat. Once you submit your ticket, check your email within the next 24 hours to see if you get an automated response. This auto response is designed to narrow down the issue to get information from our users to assist in solving your inquiry efficiently. Whether it answers your question or it does not, reply to the auto response so a live agent can receive your ticket and get back to you as soon as possible. 

    please note: Check your spam/junk folder just in case to see if our emails are not going to your trash folder. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • madeearabbasmadeearabbas Member Posts: 1
    I Have Same Problem.My Account Locked Since 2 Days Passed. Because I Forgot My Secure Answer, And I Contact Payoneer Many Times.But He Is Not Help Me. Please Solved My Problem
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