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Username and password both are forget

Hello!
I have my payoneer's atm card but forget the both credentials(username and password) and now want to get payed. I tried to reset password, but the system said to enter the username also. Is there any way where i can retrieve or reset?
A thanks in advance for person who answer.

Answers

  • Coder_Dz
    Coder_Dz Member Posts: 98 ✭✭
    You have to prove it's not stolen, hence you have to email the support staff and send your passport, ID, driving licenses or some sort of official ID with a photo, plus something proving the same address on your account, a phone or ADSL bill, or even a recent Bank Statement.

    Also, it would help to provide the last 4 digits of your card, and the last 3 digits from the back of the card a.k.a CVV numbers.

    I wish you'll get it resolved soon, and I hope you haven't forgotten your Security Questions, or at least the email you used to sign up for the service.
  • realtime
    realtime Member Posts: 35 ✭✭
    Nice tips from @Coder_Dz. Please follow the instructions.

    By the way, you can search on your mail box that if you have received any mail from Payoneer.com.

    Search every email inbox so that you may find your username of your Payoneer account.

    To login into Payoneer account, you need to use your email id as username.

    Best of luck!