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Change password page hanging eachtime password change attempted

Ankan
Ankan Member Posts: 1 ✭
in Ask The Community
After getting Notification "Your password expired! You must change your password" I tried to set a new password but after pressing save changes button the page become unresponsive except I can press the sign out button and log out . I can not do anything else after logging in [ex. viewing messages in the inbox]

Comments

  • RoxanaAna
    RoxanaAna Member Posts: 5 ✭
    Hi, @Ankan. Try first to see if this is a technical problem. I'd suggest you log in from different browsers or delete browsing history and cookies and if the problem persists it might be useful for you to contact directly the Customer Service. This way you can assure them that from your own part any Internet inconveniences were checked and corrected, but the website does not still respond properly.

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