Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
Account locked for three weeks, no help from the support team.

vitalm
Member Posts: 2 ✭
Hello,
My Payoneer account has been locked for three weeks. I contacted the support, provided the documents they required (Reference Number: 150710-001863) and haven't heard anything from them for three weeks.
I work with Payoneer for five years and everything was great till this issue. But now i feel completely ignored by you.
Can anyone here pay any attention to my problem? That really sucks.
My Payoneer account has been locked for three weeks. I contacted the support, provided the documents they required (Reference Number: 150710-001863) and haven't heard anything from them for three weeks.
I work with Payoneer for five years and everything was great till this issue. But now i feel completely ignored by you.
Can anyone here pay any attention to my problem? That really sucks.
0
Comments
-
I don't know what helped: this forum post or your chat assistant Alina who promised to contact the security department and make things faster, but my account has just been unlocked. Thank you Payoneer, hope we'll not run into similar issues again.0
-
Lucky u are! :))0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups