ATM withdrawal issues

Macdonnad Member Posts: 3
I have a problem, I used the Payoneer card at the ATM mechine to make withdrawals, The ATM mechine processed my transaction without dispensing cash, i checked my account balance on my mobile device and discovered that the money has been deducted with no transaction history on the transactions made on that day. Please I'll like to know what went wrong and would also like a quick reply atleast.