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I requested a payment and now I'm filling the merchant form but it gives a "general error"

abdmughal
abdmughal Member Posts: 1 ✭
in Freelancers
I requested a payment from my payoneer account. The client have paid. I've got the email from payoneer to fill a form to get the payment. When I fill the form, It gives me an error while uploading my govt. issued ID. Does, any body now what's going on?

Comments

  • Coder_Dz
    Coder_Dz Member Posts: 98 ✭✭
    Make sure the file isn't huge, and the file extension is acceptable. Upload in BMP or JPG format. If you scanned the ID, make sure it's clear, 300px precision is good to go.

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