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Card Renewal

ZakenLife Member Posts: 1
edited February 2016 in Ask The Community
I ordered my new card in early Feb and received it about 2 weeks after... I havent activated it yet. I got some payment recently and was charged the annual maintenance fee of about $29 and some cents. a week after I received some another payment and I was charged an activation fee of the same amount as the annual maintenance fee which I know nothing about, at first I was thinking I am being charged to activate the new card which I have not activated yet... but then I remember you guys saying the card is free... so what exactly am I being charged for? that unplanned charged really messed me up... and I need some answers as to what this is about!