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Payoneer wont refund my buyer.

i recently recieved a payment but never was loaded into my account god knows why.
so i requested to refund the sender, but its been 4 days and payoneer still havent refund.
my buyer thinks i dont want to refund him and now thinking of lifting a scam report againts me
i've called payoneer several times but all they say is " im going to foward your request to the payments department and let you know via E-mail" i"ve been waiting on the email allready 4 days now..

So tell me is. is payoneer stealing money this way ??
why does a refund allready on payoneer takes more then 4 days ???
where can i report this ?

Comments

  • Coder_Dz
    Coder_Dz Member Posts: 98 ✭✭
    Because it has to be approved manually.

    This has an issue here, it seems like a charge-back, and that's usually an annoying thing for all payment companies, which is why they charge from $15 to $35 for that as reported on Credio.

    And this is one reason why Payoneer doesn't enable private loads for everybody and always.
  • officialkeys
    officialkeys Member Posts: 3
    5 Days now and still no refund.
  • officialkeys
    officialkeys Member Posts: 3
    6th day and no refund... i guess payoneer just steal peoples money.
    i ll have to file a complaint againts this company