Can't Block Stolen Card On Weekends

There are 4 fraudulent retrievals on friday, and I just noticed it now (saturday). Do I have to wait until monday to block it? By monday it will have a lot less money on it...

Comments

  • NissimNissim Head of Community Administrator Posts: 3,604 ✭✭✭✭✭✭✭
    Paul Coman wrote:

    There are 4 fraudulent retrievals on friday, and I just noticed it now (saturday). Do I have to wait until monday to block it? By monday it will have a lot less money on it...


    Hey,

    Our CS dept is available Sun-Friday, I suggest you contact them asap via telephone or live chat at http://www.payoneer.com/contactUs.aspx
  • TaliaTalia Moderator Member Posts: 428 ✭✭
    I'm sorry for the misinformation, but you can actually report a lost or stolen card 24/7. We have a phone line specifically for that, and we check it all the time on the weekends even though we are out of the office.
    Talia
    Sign up for Payoneer and the US Payment Service here!
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