Waiting for card issuer approval in fiverr

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I have applied for fiverr revenue card but payoneer did not approve it. I have contacted payoneer to cancel my account and remove Waiting for card issuer approval from fiverr. but they just blocked and cancel my account. i request payoneer 5 times in previous 190 days to remove Waiting for card issuer approval. They did not remove Waiting for card issuer approval issue in my fiverr account. Please i am worried please help me.i can not add another payoneer card unless previous one remove.