Information Required to Receive a Payment

Neo

Hello..

Recently i request Request a Payment from my client..Today I got email i need to submit some details..

Form I fill

neocodeigniter.com/addonsites/payoneer/form.png

After Filling form they show me another page where i need to upload document..page mention what kind of documents need to upload show on you received email

But email their haven't any details upload document details :(


neocodeigniter.com/addonsites/payoneer/email.png


So i upload my National NIC card photo(both side) and My Driving License Photo..

Is this enough?


In email they mention
"In order to receive this payment and to continue using Payoneer’s online payment platform, please complete the application form within 7 days."

I using over 3 years Payoneer now and never had problem like before.. Please can help me,what to do next? Current client payment hold( In History page says payment approve, but balance not showing)

I was thinking do another translocation using Freelancer.com..I worrying about problem Continue further

Thanks

Adamson_Maxwell

Hi Neo,

Yes i am Facing the Same Problem.Payment request history says in my account that the transaction was approved but still it didn't add into current balance of my account.

I have completed the form(the same 1 you showed) and also uploaded my ID card.
I want to ask from you whether or not your problem was solved and have received your payment,how long it will take to get credited into my account.

Can anyone help me regarding this matter.I would really appreciate your support.

Payment Request ID: 863901
&
Related Payment ID: 23602272

Adam_Payoneer

In most cases, once the documents have been submitted the payment is processed within 2 business days. Please note that if you submit the information towards the end of the weekend, there is a good chance the funds won't be credited to your account until Tuesday. 

The Billing Service is a great way of receiving payments from individual clients however we understand that there is some confusion at times. Your feedback is very important to us as we work to constantly improve our product and make it more user friendly to both our account holders and to their clients.

Neo

> @Adam_Payoneer said:
> In most cases, once the documents have been submitted the payment is processed within 2 business days. Please note that if you submit the information towards the end of the weekend, there is a good chance the funds won't be credited to your account until Tuesday. 
>
yes just credited amount :D :D


> @Adam_Payoneer said:
> The Billing Service is a great way of receiving payments from individual clients however we understand that there is some confusion at times. Your feedback is very important to us as we work to constantly improve our product and make it more user friendly to both our account holders and to their clients.

Yes it's great way of receiving payments from individual clients.. I think when any document request,it's better to mention wanted document list in email..

keep your good service

my problem solved for now :)

Neo

> @Adamson_Maxwell said:
> Hi Neo,
>
> Yes i am Facing the Same Problem.Payment request history says in my account that the transaction was approved but still it didn't add into current balance of my account.
>
> I have completed the form(the same 1 you showed) and also uploaded my ID card.
> I want to ask from you whether or not your problem was solved and have received your payment,how long it will take to get credited into my account.
>
> Can anyone help me regarding this matter.I would really appreciate your support.
>
> Payment Request ID: 863901
> &
> Related Payment ID: 23602272
>

i think we both submit on weekend days..so check today or tomorrow you will receive money :)

Adamson_Maxwell

Yes my Payment has been added to my account,thanks to GOD and Payoneer..:)

nsafadi

Hello Hello

I have the same problem, i don't know what is Policy refund URL, also the document failed to upload always the website showing error

Any help ?

kawthar_lynne

Hello, I have filled the merchant application form, how long do I have to wait till I get my payment?

Adam_Payoneer

Once the payments team has finished reviewing the information you provided, the time it will take to credit the funds to your account depends on the payment method that is being utilized.

You can get a break down of this on Payoneer's FAQ page.

sammyblackwiseman

Hello...I have filled all needed documents and still don't have any updates at to when the payments will be loaded to my account..plus look into this for me
Payment ID
26062837