Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Payment from another Payoneer user Not Received

halenvai Member Posts: 2
:( Hi! On Febreaury 24 another payoneer user sent me a payment but I has never received the money in my account. Anyone has had this problem? How can I solve it?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Definitely contact our support center for assistance. The service feature for sending funds to other users is new and improved compared to the old one, so notifying our support center will help us assist you quickly and gain feedback on your experience. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

This discussion has been closed.