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Haven't received DHL tracking number yet

lowlife
Member Posts: 11 ✭✭
I have been waiting for my card for about 3 months now. Every time I contact support they just say that your card has been shipped again via regular mail, you can however get it via DHL too. So this time I ordered it via DHL. $50 deducted from my Payoneer account, received 'your card has been shipped via DHL' email, but its been 2 days and I haven't yet received the DHL tracking number. What am I supposed to do?
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Comments
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When ordering a card via DHL, please note that it takes at least 2 business days for DHL to receive the card. Once they have the card, an email with the tracking number will be sent to you.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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Yeah, I received it on third day. Thanks0
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Glad to hear it. If you received it on the third day, it probably means that the request was done in the afternoon. Any request whether it involves a card order or a bank payment, if it is done in the afternoon, the request is processed the following day. If done during the day, the request is processed on the same day.
Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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sir can you help me my card also not arrive yet ?0
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Usmanameen1 said:sir can you help me my card also not arrive yet ?
You can order a replacement card by logging in to your account and selecting the "Haven't received your card yet?" tab located at the top-center of the screen.
If you are unable to do this, please contact our support center for assistance in ordering a new card.Happy and willing to answer general questions.
For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.
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здравствуйте, я хочу получить карту DHL, баланс пополнен, пишу в службу поддержки-приходит автоматический ответ :пополните счет и сообщите адрес, счет пополнен какие мои дальнейшие действия, кому мне написать, чтоб мне прислали карту наконец-то? спасибо0
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здравствуйте, я хочу получить карту DHL, баланс пополнен, пишу в службу поддержки-приходит автоматический ответ :пополните счет и сообщите адрес, счет пополнен какие мои дальнейшие действия, кому мне написать, чтоб мне прислали карту наконец-то? спасибо0

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