Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Why i can not send money

mongur28 Member Posts: 1
i am using payoneer from 3 year everything was fine and good sending and receiving $ everything was fine but today i was trying to send money to other payoneer user but i can not able to send because this text is coming "we're sorry but you cannot make a payment at this time, please contact us for assistance'' can any one help me why it is coming.



  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    If you are having issues processing a payment to another account holder, we recommend that both you and the receiver contact the support center to see if the issue of receiving funds is with the sender or the receiver of the funds. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

This discussion has been closed.