Problem with sending money to someoen else

hey i contacted with support but i got from they message i can send easy to someoen from payoneers i need click only pay and add email to payment, but i dont get on my accont even button says "pay" then what have to do

bro im serious u and support dont helping nothing they answerend me more than a week and my problem its not solved its not possbile to contact with they on talk chanel i dont understanding that
becouse i got accotn and cant send funds to someone else what its a way to not understanding me i dotng ot buttong to pay only 5 buttons those
Activity
Receive
Withdraw
Help
settings

i dont see button PAY to send to someone
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