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Card load processing still after estimated time

jdb2r34
jdb2r34 Member Posts: 6 ✭
edited March 2016 in Official Support Community
Hey everyone,

I requested transfer of payments from fiverr to payoneer account with immediate load option on 19th march 2016. To this day i haven't received the payments and still it says card load processing.
If anyone can help me on this issue I will be highly thankful.

Payment ID:
24019710
Payment Date (EST.):
03/19/2016 01:57
Payment Status:
Processing Card Load
Loader details:
Fiverr


Jd

Answers

  • alxarango
    alxarango Member Posts: 7 ✭
    I am facing the same issue. I have been receiving payments since 2010 without any issues. 5 Days ago, when I requested an immediate load but money wasn't transacted within 2 hours. Afterwards, I had a chat session with support staff and was told that my payment is under review. I was also guided that the I would receive an update via email as soon as the payment is transacted. I am still waiting for the payment., To this day i haven't received the payments and still it says card load processing.

    Please, someone help me to sort out the issue.

    Can anyone share his/her experience for this case please?

    Payment ID: 24014868
    Payment Date (EST.): 03/18/2016 17:58
    Payment Status: Processing Card Load
    Loader details: FriendFinder

    Payment ID: 24003942
    Payment Date (EST.): 03/18/2016 12:26
    Payment Status: Processing Card Load
    Loader details: Zmedianow
  • jdb2r34
    jdb2r34 Member Posts: 6 ✭
    I guess there is some problem going on with them.
  • alxarango
    alxarango Member Posts: 7 ✭
    yeahh but the customer service is really bad
  • jdb2r34
    jdb2r34 Member Posts: 6 ✭
    I actually used the immediate load for 2 hours but to this time they haven't done anything but card load processing
  • alxarango
    alxarango Member Posts: 7 ✭
    it solved automatically i had to wait for a 6 days.. anyway they charge me commision as inmediate load.. whatever i ve my money now :)
  • jdb2r34
    jdb2r34 Member Posts: 6 ✭
    Oh right.
    Looks like I would have to wait too.
  • qalb
    qalb Member Posts: 5 ✭
    Hey jdb2r34 , did you get the money ?
    because i am facing the same issue .
  • jdb2r34
    jdb2r34 Member Posts: 6 ✭
    No its been over a week and still the card load is processing.
    I got a mail from customer care that my account is under review and I will get an email after its done.
  • qalb
    qalb Member Posts: 5 ✭
    Same here :(
    But i did not receive any email from payoneer.
  • jdb2r34
    jdb2r34 Member Posts: 6 ✭
    Hello administrator,

    I have tried contacting and I received an email about my account under review.
    I requested for funds transfer on 19th march and its been 9 days now that card load is still processing. I have tried to do live chat but every time I do it says due to large number of inquiries we can't do live chat.

    Jd
  • alxarango
    alxarango Member Posts: 7 ✭
    I have the same issue again with another new payment.. what happening payoneer?????

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