Hidden comissions, or systems errors?

WortheraxWortherax Posts: 13Member ✭✭
Hi everybody, today i tried to pay for my stay in hotel, and the fee was 211 eur. Everything is fine, and I should be charged 248,98 (1,18 usd=1 eur), but was charged 299! Can anyone explain why I was charger for 50 usd more?

Also today i had 2 other operations, and there everything was fine, exchange rate was 1,18, and no problems at all. I tried to contact support, but they are not available now...

Any Ideas?
Thanks,
Alex

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