Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Cant renew card

Barde
Barde Member Posts: 1
Hello
From my research i have found out that if i want to renew my card i shod login to my account and there will be link that will guide me to renewal. But there is no link and i cant do anything. I have wrote to Payoneer several times but they are just sending me some auto reply:

"To request a new Payoneer Prepaid Card please log in to your Payoneer Account, where you will see a message advising you that your card has expired. Click on the message and follow the on-screen instructions to request a new card. This option will only be available starting 90 days before your card's expiration date."

Please advise.
Regards