Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Can I generate a IBAN number from my Payoneer GBP Receiving Account's sort code?

eddiewen
eddiewen Member Posts: 2
Hi, the Amazon's KDP asks me to input the IBAN and BIC into my UK bank account information. But what I have from Payoneer is the a Barclays account's sort code and account number. I have done some research and found that the Barclays have a page for generating the IBAN. The current problem is that the page only generate IBAN for sort code starting with 20, not 23 that I have from Payoneer. So the question is, can I (or how can I) obtain an IBAN for my GBP Receiving account so I can input the code into my KDP's UK bank info?

Comments

  • KingCyrus
    KingCyrus Member Posts: 1
    Same issue with me on Amazon Kindle. I went to Barclay's site and the swift code starts with 20.
  • [Deleted User]
    [Deleted User] Posts: 1,147

    Hi there! Thank you for reaching out, in order to get an IBAN for you UK payment details, please contact our support directly! You can reach the support through social media channels as well such as Facebook and Twitter.

  • jayW
    jayW Member Posts: 3
    Hi - I am really struggling to reach support - I have tried social media and the website. I am desperately trying to get the IBAN and Swift code for my GBP receiving account. Please help!
  • LauraPayoneer
    LauraPayoneer Confirm Email, Member, Administrator, Moderator Posts: 716 ✭✭✭✭✭✭✭

    Hi @jayW. We cannot offer IBAN/BIC for your GBP receiving account. You can only receive transfers via ACH using these details.