My Account Locked / i cannot activate the Card

NasserEgypt

Dear Support,
:'(
i am trying hard to login my account but i get this message
(Your account has been locked – please contact us to unlock the account.)
i received the card more than month ago

my username is ([email protected] )

* i need to login (i lost my password)
* how to activate my card ?

i appreciate your support

Regards