Cant login. Cant reset.

Chris C
Member Posts: 6 ✭
Hi,
was using the card and account fine just last week. Today couldn't login with the same password/username. Don't know if it's a temporary problem with the site or something, but tried to reset. It took me to the page where i should put my username and birthday, i did, it said wrong information. Pretty sure i haven't forgotten my birthday or anything, and it has always been the same email address i used for my account.
Anyway, so couldn't reset either. I don't know if it's possibly a hack? But i assume i would still get some email notification if personal information was changed. I actually tried sending a message through "contact us" but for some reason the "Program/Partner" field is marked as required and the drop-down menu is empty, so can't do that, not sure what's up there... decided to post here in the meantime.
Any ideas?
was using the card and account fine just last week. Today couldn't login with the same password/username. Don't know if it's a temporary problem with the site or something, but tried to reset. It took me to the page where i should put my username and birthday, i did, it said wrong information. Pretty sure i haven't forgotten my birthday or anything, and it has always been the same email address i used for my account.
Anyway, so couldn't reset either. I don't know if it's possibly a hack? But i assume i would still get some email notification if personal information was changed. I actually tried sending a message through "contact us" but for some reason the "Program/Partner" field is marked as required and the drop-down menu is empty, so can't do that, not sure what's up there... decided to post here in the meantime.
Any ideas?
2

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