Apply for EU Payment Service

Alex22tAlex22t Posts: 2Member
Hello, I want to apply for the EU Payment Service to receive payments from an European Company. In fact, I can receive a payment once I get the EU Payment Service.

However I have been contacting Payoneer via E-mail but they are not answering my e-mails, 5 business days have passed with no answer from Spanish Department so I would like to ask if someone can help me contact English Department to apply that service as I really need to receive those payments in Euros.

Regards;
Alex.

Comments

  • Hi,

    Did you get any answer as I have the exact same issue.

    Best regards,

    Déborah
  • Adam_PayoneerAdam_Payoneer Posts: 1,109Administrator ✭✭✭✭✭✭✭
    Alex22t said:
    Hello, I want to apply for the EU Payment Service to receive payments from an European Company. In fact, I can receive a payment once I get the EU Payment Service.

    However I have been contacting Payoneer via E-mail but they are not answering my e-mails, 5 business days have passed with no answer from Spanish Department so I would like to ask if someone can help me contact English Department to apply that service as I really need to receive those payments in Euros.

    Regards;
    Alex.
    Pardon our delayed response. We have some issues responding through the forums.
    You can submit an email through our contact page at https://payoneer.custhelp.com/app/Contact_us.

    Don't login to your account and go through the general ticket submission in order to get an English support rep. Once you submit the ticket, double check for an automated email as it is sometimes sent to reduce your inquiry time. Regardless if it addresses your inquiry or not, reply to it so a live English agent can get back to you. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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