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WHy the card loading taking longer than usual?

shafi ullah khan
shafi ullah khan Member Posts: 10 ✭✭
I receive a payment from another payoneer account holder, and it has been 4 to 5 days 3 were business days in that and still could not receive funds and they are pending in it.

I wonder whats taking so long these days for funds to load and arrive the card.

Any one who can help? If it helps, i can provide payment IDs.



  • shafi ullah khan
    shafi ullah khan Member Posts: 10 ✭✭
    Hi there
    I am from pakistan and have been using payoneer for last 4 years. From a week, My two payments are pending from last 5 days, shows label of missing info contact support, I talked to support 10 times on phone, plenty of times on email and chat, no answer . Support people say nothing is wrong with the card. Account is in good standing. If so then why am i being restricted from using my own payments. They said sender has an issue. I asked the sender to fix it with payoneer, they said same thing to him, no issue with your card as well. I wonder whats going on. I really need those payments to be approved. Please get back to me, ask me anything you need , but let me clear the payments.
    I have heard bad thing about this error on internet communities. I don't wanna be in trouble. Help me here please.

    my tow payment IDs are 25602793 ( from paypal ACH load) and 25563428 ( make a payment card to card load).

    Please help.
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Hi Shafi, sorry to hear about your experience. While I understand that the issue you are experiencing is a bit confusing, unfortunately I don't have the tools to assist you with this in the forums. Please get in touch with our support center directly in order to resolve this inquiry.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

This discussion has been closed.