WHy the card loading taking longer than usual?

shafi ullah khanshafi ullah khan Member Posts: 10 ✭✭
I receive a payment from another payoneer account holder, and it has been 4 to 5 days 3 were business days in that and still could not receive funds and they are pending in it.

I wonder whats taking so long these days for funds to load and arrive the card.

Any one who can help? If it helps, i can provide payment IDs.

Regards
Khan

Comments

  • shafi ullah khanshafi ullah khan Member Posts: 10 ✭✭
    Hi there
    I am from pakistan and have been using payoneer for last 4 years. From a week, My two payments are pending from last 5 days, shows label of missing info contact support, I talked to support 10 times on phone, plenty of times on email and chat, no answer . Support people say nothing is wrong with the card. Account is in good standing. If so then why am i being restricted from using my own payments. They said sender has an issue. I asked the sender to fix it with payoneer, they said same thing to him, no issue with your card as well. I wonder whats going on. I really need those payments to be approved. Please get back to me, ask me anything you need , but let me clear the payments.
    I have heard bad thing about this error on internet communities. I don't wanna be in trouble. Help me here please.

    my tow payment IDs are 25602793 ( from paypal ACH load) and 25563428 ( make a payment card to card load).

    Please help.
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    Hi Shafi, sorry to hear about your experience. While I understand that the issue you are experiencing is a bit confusing, unfortunately I don't have the tools to assist you with this in the forums. Please get in touch with our support center directly in order to resolve this inquiry. https://payoneer.custhelp.com/app/Contact_us

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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