Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Payoneer card Blocked

saminabib333
saminabib333 Member Posts: 1
Hello,
I recently signup and use payoneer but payoneer disappoint me :( . When i receive my payment they blocked my account without any solid reason and when i call/Online chat they told me that your case is under review i already submitted every document but they did not reply me on call/online chat and also not allow me to touch my funds or use my funds .According to their policy they must allow customer to withdraw funds then they block account if the customer did not withdraw funds in 5 days period but they did not allow me to withdraw or use and not telling me the reason of blockage ? i again request to check my case and for god sake allow me to withdraw my funds otherwise refund my $$$ back u cant do scam with customers i trust payoneer so please reply me asap.

Thanks.
Samina