Missing info, contact customer support

shafi ullah khanshafi ullah khan Member Posts: 10 ✭✭
Hi there
My two payments are pending from last 5 days, shows label of missing info contact support, I talked to support 10 times on phone, plenty of times on email and chat, no answer . Support people say nothing is wrong with the card. Account is in good standing. If so then why am i being restricted from using my own payments. They said sender has an issue. I asked the sender to fix it with payoneer, they said same thing to him, no issue with your card as well. I wonder whats going on. I really need those payments to be approved. Please get back to me, ask me anything you need , but let me clear the payments.
I have heard bad thing about this error on internet communities. I don't wanna be in trouble. Help me here please.

my tow payment IDs are 25602793 ( from paypal ACH load) and 25563428 ( make a payment card to card load).

Please help.

Comments

  • shafi ullah khanshafi ullah khan Member Posts: 10 ✭✭
    hi there
    I used US payment service from paypal to load payoneer. It used to wrk just fine but this time the card payment has got the payment to pending and made an error missing info contact support, talked to the support 10 times, every time they said account alright, wait wait wait. its been 5 days now, please help. I have no idea whats going on, neither does support people have.
    payment IDs is 25602793 ( from paypal ACH load)
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