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Error message when adding new payment source

Nikkie1969 Member Posts: 1

I run a studio on, the money from our account was going to my friends Payoneer however, I have just created one and it should now start coming to me. Every time we try to link mine I receive the following error.

Unable to associate this funding source with your existing account. Please submit a new application, using an alternate e-mail address.

However we can link hers over and over again. It's like my account doesn't exist although I have activated my card, ect. I have even created a new email for the account but.. nothing.

I have so far made two attempts to contact Payoneer regarding this error and heard nothing back. Hoping someone else can help me?