My Account Has Been Loocked

in Freelancers
Hello
I am Tauhid. One week has goon my account locked. But Payoneer Customer Care did not give me any help.
Reference Number: 160530-003030. Can some one help me to give me information that how many time need to solved this kind of problem. I can not understand why PCS did not any reply. What happen of PCS. We know PCS is a good CSC. I am very disappoient with this matter.
:'(
I am Tauhid. One week has goon my account locked. But Payoneer Customer Care did not give me any help.
Reference Number: 160530-003030. Can some one help me to give me information that how many time need to solved this kind of problem. I can not understand why PCS did not any reply. What happen of PCS. We know PCS is a good CSC. I am very disappoient with this matter.
:'(
0
Answers
> Hello
> I am Tauhid. One week has goon my account locked. But Payoneer Customer Care did not give me any help.
> Reference Number: 160530-003030. Can some one help me to give me information that how many time need to solved this kind of problem. I can not understand why PCS did not any reply. What happen of PCS. We know PCS is a good CSC. I am very disappoient with this matter.
>
> :'(
have your account got unlocked now? I have the same issue. They asked for to submit documents and then I did. But still did not get single email from CS.
The response time may sometimes be long due to a high volume of inquiry but it should take no more than three days to get an answer after providing the info requested. You can also contact the support on chat or by phone to accelerate the process.
Although you do not have access to your Payoneer account while this procedure is taken care of, you can still receive payments to your account.
The funds in your account during this time will remain in your account as usual.
It can take up to 3 business days to get an answer once you provided the documents requested.
My pleasure, feel free to ask if you hove more questions.
You can contact Payoneer customer care via email to get further assistance and have your account unblocked.
Please click here to contact Payoneer Support by email, chat or phone