Funding sources problem / Adding a company that pays through Payoneer

MehdiBagdadMehdiBagdad Member Posts: 1
edited June 2016 in Meet and Greet
Hy everyone
I work as a freelancer at Upwork, I made Payoneer as a methode of payement.
The problem is that here in my payoneer account, Upwork is not listed as a funding source. Also, I can't edit my method of payment at my Upwork Account.
I'm really stuck in this situation, I can't transfer my money
I contacted Payoneer staff many times but I didn't get any response. Can someone help or guide me to resolve this problem.
Thank you

Comments

  • smshahadatsmshahadat Member Posts: 1
    Hi,

    I would like to connect freelancer.com to my payoneer account. But it shows "oops! it looks like you've already submitted your Payoneer application. To log in to your account please click here."

    I had a very old account which was never activated or approved. I tried activating that several times by sending messages and necessary documents. But no response from payoneer. So i had to create a new account.

    Now I want to link my freelancer.com to my new payoneer account. I have submitted a ticket addressing this issue a week ago but still no response. Any help is much appreciated.

    Thanks
  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    @smshahadat
    Hey, you do need to get in touch with our team in order to resolve this. If you are unable to reach us by phone or chat, I recommend you open a new support ticket. Once submitted, check to see if you get an auto reply email created by the system. Even if the email doesn't answer your question, reply to that email so a live representative can receive your inquiry and get back to you as soon as possible. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,105 ✭✭✭✭✭✭✭
    @MehdiBagdad
    Hi there, our Payoneer blog actually uses Upwork as an example for adding new funding sources. Try following the steps of the blog by clicking here.

    If you get an error message of any kind, create a new support ticket through our contact page. Should you get an automated reply, even if it doesn't answer your question make sure to reply to it via email so a live representative can get back to you as soon as possible.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

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