Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.
My card is blocked from last 7-8 days! No answer from the support yet!

d360studio
Member Posts: 1 ✭
Hello,
I am experiencing the worst support ever of my online career. My card is blocked suddenly without sending me any single email! Then, when I try to contact with a support member, chat support is off! Then, I have sent 2 mails to the support till now. Still no response from the support! Ah! Great support! I have tried to call them 3-4 times but I couldn't get the line! Just wasting of my money! I can understand there can be many customers who are contacting with you. But do you think it's enough for you to handle this large number of customers???
I am sorry, I am really frustrated. 3 Clients are asking me everyday for payment and I cannot even do nothing!! Can anyone please tell me when can I get my card back in active??
Note: I have sent all the legal documents at the first day (Almost 1.5 months ago) and no one still reviewed those!!!
I am experiencing the worst support ever of my online career. My card is blocked suddenly without sending me any single email! Then, when I try to contact with a support member, chat support is off! Then, I have sent 2 mails to the support till now. Still no response from the support! Ah! Great support! I have tried to call them 3-4 times but I couldn't get the line! Just wasting of my money! I can understand there can be many customers who are contacting with you. But do you think it's enough for you to handle this large number of customers???
I am sorry, I am really frustrated. 3 Clients are asking me everyday for payment and I cannot even do nothing!! Can anyone please tell me when can I get my card back in active??
Note: I have sent all the legal documents at the first day (Almost 1.5 months ago) and no one still reviewed those!!!
1
Answers
-
Payoneer support is worst !! I am also facing same issue. 7 working days has been passed and still didn't received any email from support.0
-
Payoneer support is worst !! I am also facing same issue. 7 working days has been passed and still didn't received any email from support.0

Categories
- All Categories
- 2.6K Getting Started
- 27 Read Before Posting
- 2.5K Meet and Greet
- 16.4K Official Support Community
- 18 News and Announcements
- 2K Popular Questions and Tips
- 14.1K Ask The Community
- 3 Our Products
- 132 Payoneer Mobile App
- 1K Industry Discussions
- 754 Freelancers
- 122 Affiliates
- 163 eCommerce and Online Selling
- 2.4K Local Communities
- 899 Payoneer in Bangladesh
- 376 Payoneer in India
- 1.2K Payoneer in Pakistan
- 14 Payoneer Mobilizers- Events and Meetups