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Problem trying to Re-Issue Payoneer Card

Jay1080 Member Posts: 1

I have a problem that when I try to re-issue a new card, it gives the error "Wrong Details". The password (I am assuming this is the account password and not the 4 digit pin code) and 16 digit card number that I have added are correct.

However, I think the date of birth is incorrect, and when I originally created the account, I entered some random date of birth.

Please help me fix this, I want to re-issue my card since it is about to expire. I can also attach a screenshot if need be. Any help will be deeply appreciated.