Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

I have 2 cards, one blocked, need to move money from blocked card to the other one, how can I do it?

raulo5
raulo5 Member Posts: 2
I have 2 cards, the one blocked has some money that I don't want to get lost, I don;t see any option to withdraw from that card, how can I do that? can I transfer that money from blocked card to the other one? thanks!

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    If you have money on your blocked card and it wasn't transferred automatically to your active card, you will need to contact our support center to request to manually transfer the funds from the disabled card to the active card. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.