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ATM Didnt Release Money. Support center does not help.

Inokentii
Inokentii Member Posts: 1 ✭
edited June 2016 in Ask The Community
Hi, my name is Rybtsov Inokentii (3865182).

More than 4 months ago I try to return the money. (Reference Number: 160222-011121).
I provided all the documents of the transaction that is disputing. Also attached is a photo of the check. But support center closed my question referring to another transaction (another ATM, another adress, another time, another transaction number). In the Ukrainian forum my topic was closed.

Please tell what I should do. Can I generally count on the return of my money?

Comments

  • uajpak
    uajpak Member Posts: 11 ✭✭
    Try contacting the support on Monday.
  • uajpak
    uajpak Member Posts: 11 ✭✭
    Try contacting the support on Monday.
  • Bina123
    Bina123 Member Posts: 2 ✭
    Hi I am Bina Devi from India
    I am having same issue for last one month.
    I had withdraw my money from my Fiverr account but it is yet to be transferred to my account.
    Payoneer customer support is not helping and they are now asking to change my email and are not replying to any of my queries.
    I don't know if there the customer support is actually helpful or not because so far I haven't heard from them nor they are replying to my mails.
  • Bina123
    Bina123 Member Posts: 2 ✭
    Hi I am Bina Devi from India
    I am having same issue for last one month.
    I had withdraw my money from my Fiverr account but it is yet to be transferred to my account.
    Payoneer customer support is not helping and they are now asking to change my email and are not replying to any of my queries.
    I don't know if there the customer support is actually helpful or not because so far I haven't heard from them nor they are replying to my mails.

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