My card is blocked for unknown reason

Angelo11

I am a payoneer user for more than a year and receiving the private/partner payments. 2 days ago i logged into my account and see this message "your card is blocked". Then i checked my email and found nothing about it.
So contacted to support by live chat and ask for the reason of a review but the support person just said "your account is under review and i didn't have the complete information about it or we can't disclose the reason of review"

> Now i the have 1 pending payment in account which is waiting for approval - id # 27684288
> Yesterday, another payment is sent from my 2checkout account to payoneer and i am not sure if that payment will be deposited to my payoneer account or it will be refunded to 2checkout.
> I need to receive the 2 more payments from the different clients but i don't know when this review ends, my services will be restored and when i'll be able to receiving the payments again.

I understand these reviews are necessary to keep the payoneer payment system and users safe. But i want to know the reason of the review and why my card is blocked? I have no security issues and i am not a new member, been using the payoneer for more than a year. And why you guys didn't want to disclose the reason of account review to account owner? What is the logic in it?

Beside the long payment approvals and reviews, i didn't had any major issue with the payoneer but now i am seriously thinking of switching to some other flexible payment processor. I can't afford to use a payment processor, who keep putting my account in review, blocking the services and didn't want to disclose the reason of interruptions and reviews to account owner.

Angelo11

That issue was solved on the same day, i just forget to update here.