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Account is block

naderishraq Member Posts: 1
hey i used card about one years + but last one i dont use my card because of my personal problem. now i want use my card for freelance. when i want to sign in theres notification showed that account is block so please tell me what should i do...?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    If your card blocked or your account blocked? If your card is blocked, 
    Keep in mind that the Mastercard you received is a prepaid card and not a credit card. Unlike a credit card, you need to load funds in advance to the card prior to being able to use it. Once you receive payments to your Payoneer account, you will be able to access it with your Prepaid Mastercard.

    If your account is blocked, I recommend you get in touch with our support center directly for assistance in regaining your online access. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • bizship3
    bizship3 Member Posts: 1
    my account blocked day before yesterday. why ? how can i resolve that problem. even i cant log in to my account. still i didnt get the card also. plz clarify .
  • nizer
    nizer Member Posts: 8
    your suport team are so slow and they do not give good answer i receive payments since last 6 days ntill now i receive nothing and today they block my card with no reason