Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network ( or Resource Hub ( For support inquiries please visit

Hi. Is anyone from Payoneer answering the ticket questions

robertrotth Member Posts: 4
Because I sent you a question through the contact form in Contat us section 24 hours ago and I didn't get any answer. (reference number: 160622-002693)

The problem is that, after 5 days, I didn't received a payment from a US company that is an old client of mine. They said they paid the same day they received the payment request, but I didn't receive any money in my account and they keep getting remainders to pay up, which is annoying to them.

so any help will be greately appreciated.