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Fluctuation of amount & compromised security

jahidulhamid Member Posts: 2
edited July 2016 in Ask The Community
My payoneer balance was $61.95 after a payment and deduction of payoneer annual fee, but suddenly, several days ago I saw it reduced to $60.94 (without any activity). This prevailed until today. Now I am seeing the previous amount $61.95 again.

What does it mean? Is my card compromised somehow?

may be someone tried to withdraw a small amount and got rejected and it was returned? is that it? or something else?

I am being paranoid because I scanned my card from a professional scanner. Should I request for another card?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    When in doubt, contact Payoneer customer care to investigate this. They will be able to view the transaction history and ask you about the merchant if you recognize them. I would recommend this in order to put your mind at ease. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.