Problem with card balance

AndrewPAndrewP Member Posts: 2

I see in my account have $10976.62, but $9803.29 one card. Can you explain what this mean, why I don't have all money in card?

When I go to menu "View Transactions", I see load money to card again what I spend.

I spend $7.77 and then $7,77 go back to me.

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