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I do not see information on my profile, what should I do next?

mkrahmanmkrahman Member Posts: 5 ✭
in Ask The Community
I have applied for a card three weeks ago, but I did not receive it yet. When I login my account it's showing a message "Your USD Balance is currently being reviewed. You will receive an update within the next several business days."

Answers

  • Adam_PayoneerAdam_Payoneer Administrator Posts: 1,109 ✭✭✭✭✭✭✭
    It shouldn't take 3 weeks to approve your application. If you are unable to locate any email that was send by Payoneer (check your spam inbox just in case), I recommend you get in touch with our support center to see why your application is being delayed. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • mkrahmanmkrahman Member Posts: 5 ✭
    Thank you for reply. I am still waiting
  • mkrahmanmkrahman Member Posts: 5 ✭
    Nothing updated here. It is showing this "Your USD Balance is currently being reviewed. You will receive an update within the next several business days."
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