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6 days passed, no reply from support team .I opened 3 tickets, money sent from my client are onhold

iSparkative
Member Posts: 15 ✭✭
Hi Payoneer Team, My one client has sent you her documents. You have hold the payment from her, it is appearing in front of her payment "Missing information, please contact Customer Support". This is her email from which she sent you documents: [email protected]
I have been working with her from almost last 6 months. Please check the documents and clear the payment, Awaiting for your reply ..
This is the payment ID : 28093762
I chat with your agent too after waiting many days for my ticket reply, he said, no documents are sent. My client has again yesterday sent you documents too. Please check and clear the payment.
My ticket reference no: #160720-004528
I chat with your agent too after waiting many days for my ticket reply, he said, no documents are sent. My client has again yesterday sent you documents too. Please check and clear the payment.
My ticket reference no: #160720-004528
Thank you,
Saif Ullah
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