Payment confirmation letter asks "Information Required to Receive a Payment‏"

I receive payment from customer (can see it on manage requests page). Also I got a letter with subject "Information Required to Receive a Payment‏". A link "Complete" points me to page where I asked to fill merchant account information. Unexpected behavior for me - it is first time I got such message. Can any one tell me what the problem is ? Thanks.

Comments

  • eng_hawash2003
    eng_hawash2003 Member Posts: 2
    I have the same issue if someone help
  • eng_hawash2003
    eng_hawash2003 Member Posts: 2
    I have the same issue if someone help
  • ahmadnawaz121
    ahmadnawaz121 Member Posts: 3
    Hi There,

    What happened to your issue where payoneer asked for "Information Required to Receive a Payment"?

    I am facing this issue now and dont know what they actually need?