Money Received and Processed But not Showing in the Balance

inamkk

Hi, I have received the payment from another Payoneer member on 7-15-2016 Payment status is processed but its not showing in the balance, i have also sent an email to Payoneer but they are not answering to my email it has been another week now they have mentioned that payment can take a week to be processed but still its not and i tried to contact via live chat it says unavailable at the moment as there are too many queries. what should i do now ?