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Account blocked


As soon as I applied for Payoneer prepaid master card, I received an email almost instantly which stated your application has been declined, please contact customer support. Also, my Payoneer account has been blocked for some reason. I contacted customer support and they asked for my CNIC photos which I have sent them.

I am not really sure why my account is blocked. Any idea?


  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    There can be multiple reasons why an application will be declined. Even if the reason if not warnted for your case, you can contact our support center in order to have them take a second look at your submitted application. They will be sure to advise you further on how to proceed in order for you to take full advantage of the service that is being provided. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.