Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

When i will get my bonus 25 dollar?

Tuhin
Tuhin Member Posts: 1
Hi Guys,
I have received a payment of 100$ in 27th july. But still now i haven't received bonus 25$. When i will get it?

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Did you receive the $100 via which method?

    If you receive the $100 from a transfer that was made by another Payoneer user, please note that this type of payment does not count towards the reward.
    If the payment was done by an individual clients through the billing service, please note that it can take up to 3 months for the reward to apply as it does take time because the funds came from an unknown source.

    If the payment is received from a mass payout company that pays out through Payoneer or through the Global Payment Service details we provide, the reward will be credited to you within 24 hours.

    All of the above methods are true as long as you signed up through a referral link that was provided to you from an existing user. If you are having trouble receiving the reward for any reason, please contact our Payoneer support center for assistance. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

  • asert03
    asert03 Member Posts: 3
    well, if I will receive a $100 transfer via Credit Card (an only way to send money to Payoneer users outside the US-EU-UK) - can I get my bonus?
  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    asert03 said:
    well, if I will receive a $100 transfer via Credit Card (an only way to send money to Payoneer users outside the US-EU-UK) - can I get my bonus?
    Individual credit card payments from clients who pay you through Payoneer will count towards the $25 reward as mentioned before, however it will take a while for it to be credited to you as metioned above.

    "If the payment was done by an individual clients through the billing service, please note that it can take up to 3 months for the reward to apply as it does take time because the funds came from an unknown source."

    You can either wait for the 3 months to pass to see the reward or you can receive your $100 payout through the other 2 methods mentioned in order to receive the payment within 24 hours.

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.