Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

Hi Romi

lenyhalim
lenyhalim Member Posts: 1 ✭
in Meet and Greet
I would like to sign up for a Payoneer Prepaid Mastercard. I live in Indonesia and I need the Payoneer card to receive payments in US$ from international customers and also as a method of payment card for transactions in US$. However, when I tried to register for the card, there was only IDR as the currency option. Can I not use the card for US$ transactions? Please assist. Tq

Comments

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    Hi, the default sign up option for Indonesia is the Payoneer Bank Transfer account. This account allows you to receive payments in USD and other supporting currencies, which are held on the account before you withdraw it to your bank in the currency supported by the couintry.

    After your account is approved, you can order a card from your Payoneer account in order to be able to use the funds in the currency the money was earned (in this case USD).

    Once your Payoneer application is approved , log in to your Payoneer account, select the card balance for which you want to order a card and click on "Order Card". After entering your shipping address and confirming your account details, your card order will be processed and you will receive a confirmation email for the order. If you wish to receive expedited delivery or if you require additional assistance, you can contact Payoneer support so a customer representative can assist you with your request. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Categories