Thank you for visiting our Community Forum. For anything community-related please visit our SMB Network (https://www.payoneer.com/community/) or Resource Hub (https://www.payoneer.com/resources/). For support inquiries please visit http://paynr.co/ask.

My payoneer card is not working

shapzzy
shapzzy Member Posts: 1 ✭
in Ask The Community
Hello payoneer team! My payoneer card has not been working. I have tried to use it for online payments and purchase but its not working. My name is Richard ojedapo and my email is b[email protected]. Pls help me look into this

Answers

  • Adam_Payoneer
    Adam_Payoneer Administrator Posts: 1,021 ✭✭✭✭✭✭✭
    When using the card online, make sure that the website supports the use of international prepaid cards. Even though our cards are accepted with the majority of websites, some websites may choose to honor only specific types of cards which would explain the decline you are experiencing. 

    Happy and willing to answer general questions.

    For any inquiries directly associated to your Payoneer account, please contact Payoneer's Customer Care Support Center.

Categories